About
UK-wide Insulation Specialist Installer
Over 25 years, 1st Choice Insulations has grown from a leading regional installer in East Anglia, building a reputation for meticulous quality and customer care in the domestic market.
Today, we have scaled that same high-quality, resident-friendly ethos into a national delivery model. Having completed in excess of 100,000 successful installations, 1st Choice regularly works with contractors, housing associations, and local authorities to deliver retrofit decarbonisation and energy-efficiency projects UK-wide.
Our mission remains the same: to deliver seamless retrofit insulation measures that upgrade housing stock and protect the people that live there.
Directly Employed, Expertly Trained
All of our expert surveyors and installers are directly employed by 1st Choice Insulations. This means every technician entering an occupied property is fully vetted, 100% enhanced DBS-checked, and fully-committed to our company culture.
By investing in our people through rigorous, continuous training we ensure quality control, high first-time access rates, and exceptional tenant satisfaction scores.
Our Core Values
As a people-focused business, our operations are underpinned by three pillars that guide every project we deliver:
- Resident-Focused Delivery: Retrofitting occupied social housing is about more than just buildings; it’s about the people living inside them. We bring a resident-first approach to the commercial sector. We safeguard your residents, minimise disruption and achieve exceptional tenant satisfaction.
- Absolute Reliability: We know you need supply chain partners you trust to get it right, first time. We are built to be robust and dependable. Driven by the transparency of our 1st Choice Portal, we provide instant digital handovers and real-time project tracking.
- Uncompromising Safety: There are no shortcuts when it comes to the safety of our workforce, your site operations, and the public. We operate with a zero-tolerance approach to risk, supported by comprehensive, site-specific RAMS and strict COSHH adherence. Guided by our internal Health & Safety leadership and external expert consultants, we ensure every high-risk activity is executed flawlessly.
Trusted, Accredited, and Procurement-Ready
We operate at the forefront of the industry's newest and most rigorous standards. 1st Choice Insulations provides a procurement-ready partnership – holding a comprehensive suite of recognised accreditations to seamlessly integrate into your project delivery supply chain.
The 1st Choice Portal: Total Project Visibility
Managing large-scale framework agreements requires total visibility. We give you 24/7 oversight via the 1st Choice Client Portal. Track live work-in-progress, monitor budgets, and access date-stamped evidence instantly. Our portal automates compliance handovers.